Prom/Grad Ball 

Details will be taken of your event & kept in our system to ensure we dont sell the same dress to another person also attending that event.

How long do the dresses take to make?

Typically a dress can take up to 18 weeks depending on the designer. We usually recommend that your dresses arrive a month or so before your event so you have plenty of time for alterations.  

Please contact us with questions on your favourite designer’s lead time.

What if my event is under 4 months away?

It is possible that we can still place an order for you, but most designers will charge rush fees to ensure that the dresses arrive in a faster time frame. Each designer accommodates rush orders differently, but all offer rush orders for a fee.

We also have a number of dresses available to take away the same day.

Can I drop in without an appointment?

We highly recommend booking an appointment with us, especially on weekends.

Our weekend appointments book up about a week or two in advance, and we want to make sure we have a dressing room available when you visit. All of our dresses come in different fabrics, colors and price points so making an appointment guarantees one of us will be able to assist you.


Do you carry Bridal Gowns?

We don’t but many of our bridesmaid dresses can be made in white or ivory, and make perfect options for a less formal wedding, a wedding abroad or an evening change dress for your wedding.


Do you do alterations?

We do not do in house alterations but we are happy to recommend an experienced seamstress locally.

What sizes do you carry?

Depending on the designer we are able to order between sizes 0-36

An additional charge may apply to plus size orders depending on the designer.

Can I pay my dresses up?

All of our dresses require a 50% non-refundable deposit to be made at the time of ordering. You can then either pay up your dresses until they come into store or you can pay the balance when you pick your gowns up.

What should I wear to try dresses on?
Wear underwear that you are comfortable in and bring a strapless bra if you like. We can suggest various underwear options for you based on the dress you choose. Some girls like to bring spanx

as they give a flattering fit in most dresses.

You can also bring a pair of shoes with a similar heel height as the ones you plan to wear on the big day

to give you an idea of what the dress looks like with heels on.

If you have any other questions please contact us and we will be happy to help.

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Polly Rose Limited SC541627